Enterprise Search - Tips and Tricks

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Enterprise Search

Tips and Tricks

Searching within Applications
Boolean and Wildcard Searches
Front End Search Results Page
Front End Advanced Search
Items Not Included in the Search Results

Searching within Applications

Each application within Intranet DASHBOARD also provides an inbuilt search tool, which will return search results related to that particular application.

For example, if a user searchs for the word 'Intranet' within the Document Manager Search, the search query string would appear as follows within the search box:

Intranet [Source:yourintranet] [Subsite:Home] [Application:"Document Manager"]

Where Source, Subsite and Application are the filter options. The user can now modify the search query string within the search box and run a new search query.

Below are some examples of how filters can be constructed by the user:

Document Manager	[Application:"Document Manager"]
Document Manager Results From Home Subsite	[Application:"Document Manager"][Subsite:Home]
PDF Files From Home Subsite	[Subsite:Home][File Type:pdf]

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Boolean and Wildcard Searches

Users are able to search by entering search terms into the Front End Search Box. The search will return matching results for:

Exact matches for a single word
Exact matches on more than one word. Where more than one word in the Search Box, the Boolean AND operator is used; ie. all single words entered into the Search Box need to appear in an item for it to be returned
Exact phrase searches. To complete a phrase search, the user must enclose the search string in double quotes ("x"); eg. "Intranet DASHBOARD"
OR, match where the search string is enclosed within curly braces ({x}); eg. {Intranet DASHBOARD}. This will return results with any of the search terms that are contained within the curly braces
Wildcard searches. Using an asterisk (*) at the beginning/end or in the middle of your search term, will find many variations of the term you are searching for

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Front End Search Results Page

The results page presents the results of a user's search as well as allowing them to refine the search by entering further terms or by using the Refine by filter categories listed on the right side.

Refine By Options

The Refine By Options allows users to refine their search by clicking on any of the fields found in the categories. If there are no Refine By Options listed in a user's search results, this could mean that there is nothing to be refined by, or Refine By Options have not been defined within the Search administration.

Search Results Order

The ordering of the Search results is controlled by the Ranking Parameters defined in the Search administration. Please see Ranking Parameters for more information.

Search Result

Each search results returned will return a Title, Description, URL and a More Info link.

Title: a descriptive title of the search item
Description: a description of the search item. Administrators can define the maximum number of characters displayed in the search results description by setting the following Config Setting within Intranet DASHBOARD
- Name: Maximum Description Length of Search Results
  Code: SEARCH_RESULT_MAX_DESCRIPTION_LENGTH
  Type: Integer
  Value: 300 (by default this value is set to 300)
More Info: a pop-up dialog box which returns the following information:
- Last Modified: the Last Modified Date of the entity, page, document, etc.
- Source: the originating source where the search result is returned from, eg. Shared Drive, External website, or Intranet DASHBOARD site
- Rank: the overall rank of the search item. The higher the rank value means that the search result will be returned at the top of the search results page
- Display Links to the Item: a listing of all the links referenced to this search result
- Thumbnail: a thumbnail associated with a file type

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Front End Advanced Search

The Advanced Search provides users with the options to run more complex searches including the ability to filter content based on a range of standard values such as Source, Author, and File Types.

Find Results:

with all of the words - return results on items containing all words entered in this field
with the exact phrase - return results on items with the exact phrase
with at least one of the words - return results on items containing at least one of the words

Filter:

By Source - select available sources to filter by from the drop down list
By iD Author - enter the iD Author to filter by
By File Types (eg. doc, Docs) - enter the file types you would like to search by
Modified after the - use the date selector to return results after a specific date. This allows users to search for only new items

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Items not included in the Search Results

The following items are not returned in the Search results:

Deleted items
Expired items
Inactive items
Secure items that the user does not have permission to see

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Click here to return to the Enterprise Search Help Index

iD Help refers to iD 8

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