Front End FAQ's

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FAQ

FAQ > Front End FAQ's

Front End FAQ's

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Front End

Q: How can I change the default iD logo for the Home and all subsites without editing all subsites?

The default logo image is located on the iD Web Server in the theme folder: \wwwroot\images\general\logo.gif

You will need to replace this file with a replacement image that has been created previously. It is recommended that you keep the replacement image the same size as the original (W148 x H56).

Q: How do I set up content updates to be displayed on my intranet page?

This can be achieved using a combination of Notifications and displaying it as a News feed.

In the footer simply select Manage My Notifications and locate the My Notifications RSS Feed in the top left.

Get the link and specify it as an RSS news category.
Click here for more information on creating a RSS News feed.

Then place that as a News component in a page or layout

Q: How do I direct Front End Users to a specific subsite group or page on the intranet?

To direct Front End Users to a location other than the Home page, add them to a Website User Group which has a Default path specified, see: Adding a new Website User Group

Q: In Active Directory mode, how can I prevent Front End users from being prompted to login when they load the site?

Cause:

Users will be prompted to login in Active Directory mode if the browser thay are using does not pass through their Active Directory details to the web server.

Resolution:

In Internet Explorer, go to Tools > Internet Options
On the Security tab, click Local Intranet
Then click Sites, then click Advanced
Add your site's URL to this list and click Close and OK
On the Advanced tab, check Enable Integrated Windows Authentication
Click OK and restart the browser

Q: Can multiple users from different work stations login with the same Front End (Website) User Account?

To allow multiple users login with the same Front End (Website) User Account, the Frontend Security Single Signin Config Setting needs to be enabled within The Admin of Intranet DASHBOARD.

Go to Administration > Utilities > Config Settings > Settings Tab
You can either filter settings to locate the setting you would like to modify, or scroll through the list of categories to find the applicable setting

Category Front End Security
Name Frontend Security Single Signin
Code FRONTEND_SECURITY_SINGLE_SIGNIN
Value True / False

Select the Frontend Security Single Signin Setting and change the Properties Setting value to True
Click Update to refresh the setting

Q: How do I remove a Logo from the Site Header?

The Logo is a standard part of the Site Header, but can be modified so that it doesn't appear; follow the steps below:

Create a transparent .gif image: 1 pixel wide and 1 pixel high
Login to The Admin of Intranet DASHBOARD with superuser access
Go to Administration > Subsites > Edit Subsite
Click Edit for the applicable subsite
Select the Subsite Header tab
Browse and select the transparent .gif you created earlier, click Upload New
Click Apply or OK to save

Q: How do I enable password expiry on Front End User accounts in Login mode?

To enable password expiry on Front End User accounts the Fe Enable Password Expiry Config Setting needs to be enabled within The Admin of the system.

Go to Administration > Utilities > Config SEttings > Settings Tab
You can either filter settings to locate the setting you would like to modify or scroll through the list of categories to find the applicable setting

Select the Fe Enable Password Expiry Setting and change the Properties Setting value to True
Click Update to refresh the setting

** Once a Front End User Account password expires, they will be prompted to change their password on Login.

Q: How do I set Front End Users to automatically Login to the Front End when in Login Mode?

There are two Config Settings which can be set that control the enabling of the Remember me checkbox on the Login screen:

Config Setting 1

Category Front End Security
Name Frontend Security Allow Persistent User Cookie
Code FRONTEND_SECURITY_ALLOW_PERSISTENT_USER_COOKIE
Type Boolean
Value True
Application System

Config Setting 2

Name                Frontend Security Persistent User Cookie Days
Code                 FRONTEND_SECURITY_PERSISTENT_USER_COOKIE_DAYS
Type                  Integer
Value                30
Application      System
Note: this config setting will only appear when the above config setting (FRONTEND_SECURITY_ALLOW_PERSISTENT_USER_COOKIE) is set to TRUE



The Frontend Security Persistent User Cookie Days Config Setting determines how many days the Remember me checkbox should be applied.

To set these Config Settings in The Admin please follow the instructions below:

Go to Administration > Utilities > Config Settings > Settings Tab
You can either filter settings to locate the setting you would like to modify, or scroll through the list of categories to find the applicable setting

Select the <Setting> and change the Properties Setting value as required
Click Update to refresh the setting

Q: How can I set the Site Logo to link back to the subsite and not the Home Site?

To set the Site Logo to link back to the subsite, the LOGO_LINKS_HOME Config Setting will need to be added. Follow the steps below to add this functionality:

In The Admin of the system, go to Administration > Utilities > Config Settings
Click Add Setting and enter the details

Name Logo Links Home
Code LOGO_LINKS_HOME
Type Boolean
Value True
Description Set the site logo to link back to the Home site
Category Subsite
Click OK and setting will be added

Q: How do I add in information for the Copyright & Privacy Information links located in the footer of the Front End?

To do this you will need access to the files on the the iD web server. Edit the termsAndConditions.txt and privacyPolicy.txt files to add in your own information.

The default Location for these files are found in: \wwwroot\cfr\system\ within the install directory of iD.

Q: How do I enable Strong Passwords for Front End Users in Login mode?

There are 3 Config Settings that can be set which control the behavior of setting Strong Passwords on Front End User accounts.

To enable Config Settings, please click here for instructions.

Config Setting 1

Category Front End User Accounts
Name Fe Strong Passwords Enable
Code FE_STRONG_PASSWORDS_ENABLE
Type Boolean
Value True
Application System

Strong Password changes the requirements for all Front End/Website User passwords and can be enabled and disabled using the FE Strong Password Enable Config Setting.

When the Properties Setting Value is set to False, Front End/Website Users can have simple passwords.

The following rules for passwords are:

- Must be at least 7 characters in length
- Must be no more than 15 characters in length
- May not contain spaces

When the Properties Setting Value is set to True, Front End/Website Users must conform to stricter guidelines.

The follow rules for passwords are:

- Must be at least 7 characters in length
- Must be no more than 15 characters in length
- May not conatin spaces
- May not contain your name, username or company name
- May not contain dictionary words
- Must contain at least one upper or lowercase letter, at least one digit and at least one of the following special characters: ~!@#$%^&*+=-_?

** When the FE Strong Password Enable setting is first set to True, all Front End/Website Users will be required to change thier password during their next login.

Config Setting 2

Category Front End User Accounts
Name Fe Strong Passwords Expiry Days
Code FE_STRONG_PASSWORDS_EXPIRY_DAYS
Type Integer
Value 30
Application System

The Fe Strong Passwords Expiry Days Config Setting sets the number of days the password will expire. By default the value is set to 30 days, ie. password for an iD account will expire every 30 days.

Config Setting 3

Category Front End User Accounts
Name Fe Strong Passwords Expiry Prompt Days
Code FE_STRONG_PASSWORDS_EXPIRY_PROMPT_DAYS
Type Integer
Value 3
Application System

The Fe Strong Passwords Expiry Prompt Days Config Setting sets the number of days prior to expiry that a Front End user is prompted, eg. if the Properties Setting Value is set to 3, the user will be prompted to renew their password 3 days prior to expiring.

Q: How can I link to an application in another subsite?

Every application that is subsite specific has it's own URL for each subsite. By providing users with this link, they can access the application.

For example, let's say you want a subsite to be able to access Forms Manager from the Home site:

Go to the Forms Manager in the Home site on the intranet
Copy the URL from the address bar
In the Administration, go to the Nav Editor for the subsite. Create a new Root Node with the name "General company forms", paste in the copied URL and select to open in the current window
Make sure the Nav Editor is on your subsite's Home page (via Layout Manager)
When a user of the intranet clicks on this link, a new page will will be opened with General company forms

Page Length

Instance Owner: iD Help Administrator

iD Help refers to iD 8

FAQs Index

FAQ's on the apps included in iD. Detailed descriptions of functionality, step by step guidelines and online tutorial videos are also available to help you create and manage a successful intranet with iD.

Ad Manager	Administration	Company Calendar	Forum


Front End	iD CMS	iD Themes	Layout Manager


News	People Search	Project Space	Profile Directory


Security	Travel Agent	Upgrading	World Time

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